Refund policy
General Conditions
- The original invoice must be sent along with the order when requesting a return or exchange.
- The product must be in its original condition and packaging.
If the Product Has a Defect
The product will be exchanged or returned at no additional cost to the customer.
If the Product Has No Defect
- The customer bears the shipping cost for the exchange or return.
- The product must be in its original, unused condition.
How to Request a Return or Exchange
- Contact us to inform us of your return or exchange request.
- Send the product along with the original invoice.
- Once the product is received and inspected, the process will be completed.
For any return or exchange inquiries, please contact us.
